Covid-19 Support Measures

Changes and Adjustments in Store Operations

• Are all your stores closing?
• When will your stores open?

Pawn Ticket Renewals and Redemptions During Circuit-Breaker

• I am unable to visit the stores. How can I pay interests?
• I can’t pay interests online. What should I do?
• I am currently residing overseas and unable to renew or redeem my pledge(s) due to the current situation. What should I do?
• Can I pawn my items during the Circuit-Breaker?
• Can I appoint someone to redeem the pledge(s) on my behalf?
• My appointed representative does not have the original pawn ticket to redeem pledge(s) on my behalf. What should I do?

Instalment Payments During Circuit-Breaker

• I have instalment payments due. What should I do?
• I can’t pay instalments online. What should I do?
• Can I collect my purchase in store?

Online Orders During Circuit-Breaker

• Can I still make a purchase on Maxi-Cash E-Shop, Shopee, Lazada?
• Will the delivery of my online purchases be affected?