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Maxi-Cash Help Centre
Do I need to register an account to place an order?
What if I forgot my account details?
What methods of payment do you accept?
What will you do with the personal details collected from all online orders?
Shipping, Delivery and Self-Collection
Is my package insured?
What are the delivery options available?
What are the charges for delivery services?
Will there be an additional charge for redelivery?
Is self-collection available?
How long will my order take to arrive?
Exchange and Returns
What is the return policy for my online purchases?
What is the exchange policy?
There are defects on my items. What should I do?
May I know the weight of my gold items?
Does the specific watch that I am interested in, come with a warranty card/original box?
How do I know if the item that I am interested in, is Brand New or Pre-loved?