Try to wait for a few more minutes as your transaction could be in the queue but if you have yet to receive any acknowledgment by the following day, launch our mobile app and check on the Ticket Summary page. Additionally, you may also check the Transaction History as well as your bank account history. If all else fails, please write to us at email@example.com or call our hotline at 1800 226 6888 (daily from 9.00am to 5.00pm excluding weekends and public holidays).
Articles in this section
- Where can I find and download the Maxi-Cash app?
- What are the payment options available on the Maxi-Cash App?
- Will there be charges such as transaction fee, service fee, etc?
- Can I use Maxi-Cash App to pay for my interest any time of the day?
- How will I know if my ticket renewal is successful?
- My ticket has exceeded beyond the 6 months loan tenure. Why can’t I pay for overdue interest via Maxi-Cash app?
- Is there a minimum or maximum transaction amount?
- The checkbox is greyed-out and not selectable and I am unable to renew my ticket.
- I had renewed a total of 10 tickets but only received 2 acknowledgements.